TY - BOOK AU - Hartley, Robert F. TI - Marketing mistakes / Robert F. Hartley SN - 0 471 00088 4 PY - 1995/// CY - Estados Unidos de America : John Wiley & Sons, Inc KW - 1. ADMINISTRATION-DISTRIBUTION-MARKETING 2. MARKETING MISTAKES 3. INDUSTRIAL ADMINISTRATION-COMMERCE 4. ADMINISTRATION N1 - Contents, table N2 - Mishandling the public image, food lion, bad publicity throttles soccess, perrier, III - handling of adversity, marketing strategy mistake, sears: faltering to competitors, maytag, a bundled promotion in england, notable turnarounds, marketing successes, entrepreneurial adventures, the impact of ethical and social pressures ER -